St. Anthony Residency Communicaiton

Meeting is at 4pm ;) On Jul 28, 2022, at 12:27 AM, Groff, Elizabeth <ElizabethGroff@centura.org> wrote:  July All Clinic Pod Meeting Agenda, Zoom Link below   Welcome Introduction of Thornton Practice Manager Patricia "Patty" Burrell - Rachael   New Prescription Refill protocol - any feedback, how is it going? Rachael   Inbox messages/portal messages - Rachael Standardizing messages, how is it going? .inboxmessaging dot phrase Documenting triage calls - if RN is not available MA document appropriately in Telephone Encounter Routing of hospital follow-up telephone encounter - Route message to TCM pool for any existing patient Newborns - phone call rather than Epic message, postpartum patients - message to call center New patients to call center   Monkeypox – Brief teaching by Angelo Delano, MD   Update from Craig Anthony Update on visit lengths and access – Slower roll out for new visit ...

July All Clinic Pod Meeting Agenda, Zoom Link below   Welcome Introduction of Thornton Practice Manager Patricia “Patty” Burrell - Rachael   New Prescription Refill protocol - any feedback, how is it going? Rachael   Inbox messages/portal messages - Rachael Standardizing messages, how is it going? .inboxmessaging dot phrase Documenting triage calls - if RN is not available MA document appropriately in Telephone Encounter Routing of hospital follow-up telephone encounter - Route message to TCM pool for any existing patient Newborns - phone call rather than Epic message, postpartum patients - message to call center New patients to call center   Monkeypox – Brief teaching by Angelo Delano, MD   Update from Craig Anthony Update on visit lengths and access – Slower roll out for new visit lengths Convenient Care Clinic will start w 40 min hospital follow-ups (vs 20 min for ED follow-up).  ...