All Clinic Zoom Pod Meeting Agenda and link - today from 4-5pm
5/27/2021 - All Clinic Pod Meeting Agenda 4-5 PM on Zoom
(Zoom Link below)
Welcome and Announcements
Skit Night!! Friday June 4th from 7-9pm
Dr. Groff's back yard - bring a chair or blanket and a dessert if you'd like!
2688 Quail Creek Drive, Broomfield
New Interns – orientation starts June 14th!
Transgender Care Update - Beth Buehrer
Call Center Data Update - see table below
EPIC Scheduling
Hospital/ED follow up visit is now its own visit type
Defaults to 20 minutes
Can still request 40 minutes for more complex patients in your message to the RN Care Coordinators
Newborn appt requests should go to the Call Center
Other hospital follow-up messages go to 144th SAN FAM ORCHARD TCM, 84th SAN FAM TCM; THORNTON PC CARE COORDINATOR
Same Day appointments - will open at midnight the night before to maintain same day access.
Online Scheduling Errors -
Team is looking into this, front desk and then MAs review these
Please give examples to leadership team
Transition of care for 3rd year resident patients-
Be proactive if you are seeing a patient, can change PCP, try to keep within the pod if possible
Working on closing Epic inboxes, chiefs to make coverage plan
Interpreter Update
Remember that forms are available in other languages and utilize them - PHQ-9, GAD-7, MCHAT, ASQ, etc
https://www.phqscreeners.com/select-screener
This link has both the PHQ-9 and GAD-7 with dropdowns for languages
Think about adding language as a column in your Epic schedule
Call center is asking primary language for all new patients, let us know if you find errors
Language Line Carts are coming!
Referrals
New referral pool: CHPG Centura Connect Referral
Do not send referral communications to old referral pools
If a patient requests a new referral and they have not been seen in a year-- they need an appointment
Newsletters from PM's "Weekly 5”
Coming soon!
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